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Latest News and Announcements

Epicenter Bolsters AI Strategy with Appointment of Veteran Tech Leader Babita Tomar as Chief Strategy Officer

Epicenter is pleased to announce the appointment of Babita Tomar as Chief Strategy Officer. Ms. Tomar brings extensive experience in the technology industry and will play a key role in shaping our AI strategy and driving future growth. Her expertise will be instrumental in further developing our AI-powered solutions and expanding our capabilities in this rapidly evolving field.

Best Email Customer Service – Eight-Time Award Winner

Epicenter has once again been recognized for its exceptional customer service, receiving the prestigious “Best Email Customer Service” award for the eighth consecutive year. This consistent recognition reflects our unwavering commitment to delivering exceptional customer experiences and our dedication to exceeding client expectations.

Epicenter Partners with CredTech Consulting

Epicenter has formed a strategic partnership with a leading CredTech consulting to deliver innovative solutions in the financial technology space. This collaboration combines Epicenter’s expertise in business process management with the CredTech’s advanced technology and data analytics capabilities. Together, we are poised to revolutionize financial services and deliver exceptional value to our clients.

Outsource Accelerator Ranks Epicenter Among Top 20 BPOs

Epicenter is proud to be recognized by Outsource Accelerator as one of the top 20 BPO companies. This prestigious ranking reflects our commitment to delivering high-quality outsourcing services, our innovative approach, and our dedication to client success.

Epicenter Achieves ISO 22301:2019 Certification

Demonstrating our commitment to business continuity, Epicenter has achieved ISO 22301:2019 (Business Continuity Management System) certification. This internationally recognized standard validates our robust preparedness for business disruptions and our ability to maintain operations during unforeseen events. This certification ensures our clients can confidently rely on our services, even during challenging circumstances.

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