Back-office Operations

Streamlining your back-office processes for optimal efficiency and accuracy

Boosting Performance and Efficiency

Businesses thrive when their back-office functions run seamlessly and efficiently. At Epicenter, we specialize in managing high-volume, complex transactions with precision, ensuring compliance, accuracy, and cost-effectiveness.

Epicenter's Customer Acquisition Achievements

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How it works

Transaction Management

We handle complex transactions with high accuracy, including payment processing, document verification, fraud review, and more. Our expertise includes managing high-compliance and regulatory-impact transactions.

Credit Dispute Resolution & Verification

Our experienced team efficiently manages credit disputes from various sources, ensuring timely and accurate responses.

Email & Chat Management

We provide efficient and high-quality email and chat support, addressing customer inquiries promptly and effectively.

Data Entry & Processing

Our skilled team performs accurate and efficient data entry, digitization, and processing, ensuring data integrity and accessibility.

Human resources Support

We streamline HR processes, including recruitment, onboarding, benefits administration, and employee records management, enhancing workforce efficiency.

Payroll Processing

Our payroll services ensure accurate and timely salary disbursements, tax compliance, and benefits administration, reducing administrative burdens.

Bookkeeping and Financial Management

We handle financial record-keeping, expense tracking, invoicing, and reconciliation with precision, ensuring compliance and accuracy.

Claims Processing

Efficient handling of insurance, warranty, and service claims, ensuring accuracy and compliance with industry standards.

Order & Inventory Management

Streamlining order processing, stock management, and fulfillment to enhance operational efficiency.

Billing & Invoicing Support

Ensuring timely and accurate invoice generation, payment tracking, and reconciliation.

Underwriting and loan application processing

We streamline the underwriting process and loan application processing, ensuring efficient and accurate assessments while minimizing risk and maximizing approvals.

Why Epicenter

Epicenter enables businesses to streamline operations with efficiency, accuracy, and scalability, all while ensuring compliance and cost-effectiveness. Our expertise in managing complex back-office functions allows you to focus on your core business priorities.

Enhanced Focus on Core Business

Free up internal resources to drive innovation, strategy, and growth.

Leverage our extensive team of skilled professionals with deep domain knowledge across various back-office functions.

Quickly scale operations to meet evolving business demands without the burden of hiring and training.

Stay ahead of regulatory requirements and labor law complexities with our structured governance and risk management approach.

Overachieving Targets for a Global Insurance Company

Book a meeting with our Experts

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