With 25+ years of experience, Epicenter delivers end-to-end Accounts Receivable Management (ARM) solutions that optimize cash flow, reduce debt, and drive profitability.
We specialize in first- and third-party collections across industries like banking, credit cards, healthcare, telecom, and utilities, leveraging a data-driven, ethical, and compliant approach to maximize recovery rates.
Collected in Receivables
Skilled Collectors
Hours dialed
Engaging with customers during the first instance of delinquency to prevent escalation and maximize recovery rates.
Locating hard-to-reach debtors and efficiently managing third-party collection efforts to improve resolution.
Our specialized team excels at recovering late-stage receivables, achieving over $128 million in collections while maintaining a high standard of customer experience.
We provide proactive solutions and support to commercial clients across North America, maximizing receivables and ensuring timely payments.
Our efficient back-office support has improved collections by over 335% for clients within 13 months of migrating their operations to Epicenter.
Epicenter offers a unique blend of experience, technology, and a commitment to ethical practices.
We use data-driven insights and advanced analytics to personalize our approach, maximizing recovery rates while mitigating risk.
Our comprehensive training program ensures our collectors are equipped with the skills and knowledge to handle diverse situations and communicate effectively with debtors having different hardships.
Our experienced team ensures strict adherence to all relevant regulations and industry best practices, mitigating legal risks.