We have been a leading provider of Business Process Management (BPM) for more than two decades. This journey embarked with innovative technology solutions, empowering Fortune 500 companies worldwide to achieve remarkable business outcomes & solving their business challenges.
We are not just another ITES services company; we are a strategic partner committed to driving customer experience enhancements, optimizing revenue cycle, increasing knowledge-based efficiencies and enabling digital transformation.
Founded in 2000, Epicenter boasts a proven track record of success, working with global industry leaders across diverse sectors. Our delivery centers in India and South Africa allow us to provide seamless, high-quality service around the clock.
Our unwavering commitment to customer satisfaction has established us as the preferred partner for contact center services throughout the entire customer lifecycle.
To create exceptional value for our global customers while fostering collaborative growth.
We strive to be the epicenter of excellence, producing superior services, developing exceptional leaders, and pioneering innovative technologies that shape the future of business
We adopt innovation to deal with our customer problems. For example, the innovation that started as solution to healthcare industry as food delivery challenge has now become full-fledged product for a customer.
These are not stand-alone stories but bunch of products that we delivered over a period-of-time which are driving efficiency, impacting revenues for our customers.
Epicenter holds a unique position in the industry, backed by globally recognized certifications that underscore our unwavering commitment to quality, security, and business continuity.
As one of the pioneering BPOs in India to achieve PCI DSS compliance, we ensure the highest standards of data protection and operational integrity.
